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Can you set up a new trigger so that every time I publish an update to any of my policies, you then go out and make redlines on any related procedures?

No problem! I’ve set up a new workflow to do this.

Oh - and I need to set up a document review cycle for all of my policies. Each policy needs to be reviewed once a year, and I like to stagger them so I’m doing just a handful of reviews each quarter. Do you think you could set up some sort of process to help manage this?

Interesting! I can help with this. I’ll make a custom field on your Policies called “Review Cycle” with Q1, Q2, Q3, and Q4 as the options. Then I’ll randomly assign each policy to a Review Cycle. At the beginning of each quarter, I’ll create a Task for each policy that needs to be reviewed, and assign the Task to that policy’s owner.

Am I missing any test coverage on my Deposit Account Compliance Policy?

Perfect! I found your Deposit Account Compliance Policy. Now let me read it to see all the procedures and controls it references.

Now let me search for procedures and controls that relate to the specific activities mentioned in this policy.

Based on my analysis, I've identified missing documentation for Regulation E (Electronic Fund Transfer) Error Resolution. Your policy states: "We will protect consumers' rights regarding electronic fund transfers, including timely error resolution and unauthorized transaction protections per Regulation E.", but there is no documented procedure for handling Reg E error claims, dispute timelines, provisional credit, or unauthorized transaction investigation.

Would you like me to help document this missing procedure?

Yes, please!

I'm working with a new lending prospect who owns a chain of jewelry stores in town. Do we have any restrictions on this type of business?

Yes. According to your latest High Risk Industries policy, working with anyone dealing in precious metals requires going through Enhance Due Diligence. Please fill in the form below and I can help you get started on this:

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